Customer Care Inquiries
Your experience matters to us. Here, you’ll find everything you need to know—from fit to care—so you can feel confident in every selection.
Fit & Sizing
Our swims are precision-engineered using high-recovery fabrics designed to sculpt, support, and move with the natural contours of the body. We recommend selecting your standard size for a signature tailored fit, or consulting our concierge for personalized guidance on our adjustable, wrap-around designs.
How do I find my size?
Each piece is thoughtfully designed to sculpt and enhance the body with a refined, tailored silhouette that offer a firm and supportive fit. For the most precise fit, we invite you to consult our size guide, available on each product page or through our dedicated sizing section.
If you are between sizes, we generally suggest sizing up for additional comfort and length in one-pieces.
If you’re uncertain, our team is always here to assist—connect with us via our Contact page or live chat for personalized guidance.
For those outside of petite proportions, we recommend selecting one size up to ensure an equally flattering and comfortable fit.
Do your styles run true to size?
Most styles fit true to size, though select silhouettes may vary slightly depending on structure and support. Fit notes are provided on the product page for guidance. We recommend reviewing the description selection before ordering.
Are your swimwear suitable for petite frames only?
Designed with intention for petite proportions, each piece offers a sculpted and elevated fit. Yet our innovative four-way stretch fabrics embrace diverse shapes, making our swimwear a timeless choice for many discerning clients.
What size should I buy?
If you’re unsure of your ideal fit, we recommend consulting our size guide, provided on each product page.
For those outside of petite proportions, we suggest selecting one size up to achieve an equally flattering and comfortable fit.
Products & Craftsmanship
Our products are intentionally designed to elevate artistry. Our swimwear is crafted using premium, four-way stretch fabrics that sculpt, support, and move effortlessly with the body.
What define the benefits of our fit?
Each piece is thoughtfully crafted from premium fabrics and refined construction techniques, with an uncompromising attention to detail—creating timeless silhouettes that sculpt, support, and preserve their elegance wear after wear.
Are our designs made to endure?
Our swimwear is crafted from exceptional, performance-driven fabrics—engineered to resist fading, stretching, and the effects of sun, salt, and chlorine—so each piece maintains its beauty, structure, and sophistication over time.
Care Instructions
Maintaining the architectural integrity and buttery finish of your pieces.
How should I care for my swimwear?
To preserve its beauty, we recommend hand washing in cold water and laying flat to
dry. Avoid rough surfaces and harsh detergents. For more on swimcare here.
Orders & Shipping
Every piece is handled with discretion and care, arriving in our signature sustainable packaging to ensure an elevated experience. We offer expedited worldwide shipping and real-time tracking.
What is our shipping policy?
Once your order is placed, you will immediately receive a confirmation email letting you know our fulfillment team has received your order. When your order is fulfilled, you will receive a follow-up email notifying you of your tracking information.
How long does it take to receive an order?
Orders are processed within 1–2 business days and generally delivered in 3-5 days.
Allow longer shipping time during the holiday season. Shipping times vary based
on your location and selected shipping method.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time.
Should the item(s) not work out, you will be able to exchange it for a preferred style or receive store credit. There is a restocking fee for exchanges and reshipping of items.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and duties may vary depending on destination. International orders can take up to 10-14 business days for delivery. You will have an option to select your prefered carrier at check-out.
If you have additional questions, our team is always happy to assist, connect with us via our Contact page or live chat for personalized guidance.
Returns & Exchanges
We use USPS to ship our orders. However, clients have the option to use UPS for expedited shipping. You'll have the option to select a delivery method at checkout.
What is your return policy?
At this time we are only accepting exchanges. There are no refunds.
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn with tags and hygiene strip, and in its original packaging. You’ll also need proof of purchase or your order number.
To begin the process, our team is happy to assist you. Kindly connect with us via our Contact page.
Can I exchange for a different size?
Yes, exchanges are available based on stock availability. We recommend contacting us promptly to secure your preferred size. Our team is always happy to assist, connect with us via our Contact page or live chat for personalized guidance.
